
Hospitality is getting harder, how are you Standing out?
Airbnb ( and VRBO ) aren't just a side hustle for you. You’re in the hospitality business.
That means every other listing ( and hotels ) is your competition.
So what are you doing to stand out?
To make guests rave about their stays.
And return time and again?

Building the business of wow
The listings that succeed in 2023 are focused on extras.
The little things that bring a smile to guests' faces.
The thoughtful touches that make everyone who books go, wow.
This is why we created Pampered Guest. To help you with the little things.
To deliver wow, without you having to do any extra work.
Get notified when we launch! Coming Oct. 2023
Here's How it Works
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Place an order
01
Place an order
No matter how many locations you have, we’ll make ordering easy by shipping boxes directly to your properties, saving you time.
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Get ready for guests
02
Get ready for guests
When your boxes arrive, place a Pampered Guest box where guests will see them and start their stay with a smile.
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Wow and delight
03
Wow and delight
An elevated experience is what guests will talk to their friends about, helping you build your business without even trying.
Verified Testimonials (Rated 4.96 out of 5 Stars)
What You Could Experience
Good for guests. Good for the Planet.
Work Smarter, Not Harder
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Get better reviews & increase bookings
A delighted guest is an ambassador and growth agent for your business. Better reviews increase bookings, and positive word of mouth is the most effective marketing method.
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Eliminate bulk ordering, shipping costs & storage space
Substantially reduce bulk buying, inventory tracking, turn-day setup time and storage space.
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Elevate your arrival experience
Consistently provide great guest experience. Show you care and enhance guests' comfort and satisfaction while staying at your properties.
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Give back to the environment
Show your guests you care about their well-being and the future of this planet with the most sustainable products and a partner helping build a better future for our planet.
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A mission to Delight
"I received my education in to the world of hospitality in Switzerland🇨🇭
Years managing guest experience for some of the world’s top resorts. And as an Airbnb super host. In both, I’ve witnessed firsthand the power of being thoughtful. How it’s always the little things that make the biggest difference to guests.
That little bit extra takes an experience from good to great. With a bit of thought and some well-made gifts, I hope we can build your business into something that sustains. And that, most of all, brings a smile to your guests. And to you as well.
Thank you for visiting, and I can’t wait to hear your story of bringing moments of wow to your guests, while growing your business."Founder & CEO
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Doing good is
Good Business
In 2023, doing good business means considering the impact.
The impact on you AND the impact on our planet.
For us, this means doing everything possible to make choices that do no harm.
All natural, compostable amenities and packaging.Products made from nature that nature is happy to take back. But we're going even further.
For every box you order, we’re planting Mangrove Trees to stabilize shorelines, filter pollutants, and remove carbon from the atmosphere.And we’re practicing sustainable forestry to offset our carbon footprint, making our efforts carbon neutral ( certified by the Carbon Fund ).
Not just limiting damage but actively working to make the world better.
Good for us. Good for you. Good for the planet.
That's good business. -
FAQ
Find Your Answer
With an 80 inspection point production process per box, our manufacturing facilities meet and exceed domestic and global quality assurance, sanitation and health best-practices. Our facilities are certified by ISO, FDA & SGS to the highest of industry standards, ensuring each product your guests receive is of the highest standard to their guest experience, health and well-being.
- GMP ISO22716
- USFDA CFSAN
- ISO 9001
Our products are certified:
- Cruelty Free by Leaping Bunny
- Verified by EWG
- FSC 100%
- Certified Vegan by Vegan Society
These certifications are some of the most rigorous in the world, showing our never-ending commitment to the positive wellbeing of our customers and planet.
We're a certified carbon neutral business (CarbonFund & ClimeCo, 2023).
In order to meet the rigorous certification standards, we actively calculate our emissions from raw material sourcing to your doorstep and offset them with the corresponding certified carbon credits. This is done consciously in line with producing the healthiest amenities for your health and planet.
As part of our voluntary long term initiatives, we plant mangrove forests with one tree planted per order, stabilizing shorelines, filtering pollutants and rapidly sequestering carbon at a rate 5-10X higher than of regular trees.
All of our amenities are made to either be fully compostable or biodegradable through the most rigorous development, testing and certification standards. From 100% FSC-Certified packaging materials and EWG-Certified cosmetics, to reinventing bioplastics for home use, each decision we take reflects our mission to our customers, guests and stakeholders: to provide the most sustainable amenities for the hospitality industry.
Simply place an amenity box to the corresponding area of the home (kitchen, bathroom, entry-way) and you're done. Each box provides enough amenities for four guests.
Say goodbye to complex inventory management and sourcing, and hello to better cashflow, turn-days and reviews.
Your guests will love the attention to detail, functionality and comfort provided.
We know getting supplies on time are crucial to successfully operating your business.
Ensure your products are delivered by the date we promised or we will automatically re-ship the same products free of charge or refund you (no returns necessary).
We will also protect your orders against damages, theft, porch pirates, and loss in transit.
At the end of the day, we simply want you to have full peace of mind that your business will have inventory by the delivery date we promise and will do everything to ensure that it happens, guaranteed.
We are proudly NOT on Amazon, Ebay, Walmart or any other big box retailer website. All of our sales come from our website PamperedGuest.com
As an American-owned small-business that's primary areas of focus are on sustainability, fair labor and great customer service, our products have no place on the shelves of companies who do not share the same ethos and values as we do.
We currently don't and there's a variety of reasons for why it's currently not possible.
Our first and foremost commitment is to guest and environmental health and sustainability. In order to meet and uphold these standards, our products are independently certified and approved by organizations such as, but not limited to:
- EWG
- Vegan Society
- Leaping Bunny
- CarbonFund
- FSC
- TUV/EN13432 Compostability
We also undergo "mystery tests" where our products are secretly ordered by the organizations and tested to ensure they exceed standards at all times.
All of these certifications, which appeal highly to consumer trust, do not carry forward to other brand names, which have not been assessed for safety and ingredient substantiation.
We understand it's a tradeoff, as some property managers want the ability to advertise their own brand. However, it is at the expense of not being able to show and enforce product quality and additionally creates increased liability, monitoring and reporting obligations for your organization.
However, we do our best to enforce this product is coming from the host from the language on the box to greeting card inside all spoken to as from host to guests (not Pampered Guest to guest).
At the end of the day, guests do not expect hosts / hotels to be creating their own toiletries, cosmetics or pantry goods and are more inclined to use brand items that are trusted and independently tested, verified and endorsed by major certifying bodies.