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  • Pre-arrival preferences: a simple way to provide guest experience and get great reviews

    Pre-arrival preferences: a simple way to provide guest experience and get great reviews

    One of the most powerful ways to provide impeccable guest experience is to ascertain guest preferences.   What are guest preferences? For starters, think about yourself and what you like, as it’s easiest to relate to.   For example, what do you...

  • Behind the brand

    "Our brand design is deeply rooted in our core values of Swiss hospitality, connection, modernity & timelessness.  Our font types, Euclid Circular A, is a Swiss-designed geometric typeface that is clean, adaptable and inspires connection. Cursive Rock-a-Billy was inspired by a...

  • 60 day Case Study: $11.22 return for every $1 spent on property amenities

    60 day Case Study: $11.22 return for every $1 spent on property amenities

    Problem:   The single-unit Airbnb wasn't generating it's potential revenue. We worked with the owner to determine how their investment in guest-experience transformed the bottom line.   Before investing heavily in guest-experience: Before investing in guest experience, this one bedroom Airbnb was...

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