• Helping Resort Owners build a

    Highly Rated Business

    by delighting guests with Welcome Boxes

    Welcome Boxes are the perfect ( and sustainable ) way to show guests you care about their time in your resort, provide the items they need while away from home and will have them booking again and again!

Hospitality Partners

  • 4* Boutique Hotel Portas Do Sol

    The most sustainable presentation

    “Fantástico! We love Pampered Guest at our property for presenting an extremely sustainable, luxurious offering for our guests. We are happy this helps us meets inspection standards, while our team saves valuable time on busy turn-over days.”

Pampered Guest is perfect for

  • Luxury Hotels

    Luxury Hotels

  • Family-Owned Resorts

    Family-Owned Resorts

  • Luxury Glamping

    Luxury Glamping

Hospitality is getting harder, how are you Standing out?

You’re in the hospitality business.

That means every other hotel ( and vacation rental ) is your competition.

So what are you doing to stand out?

To make guests rave about their stays.

And return time and again?

  • Cali Vacations Beach Resort

    Highest quality, amazing guest experience

    “We started providing these to our guests and they love the products, truly feeling cared for and not having to do anything other than our housekeeping team setting a box out per stay. Your guests will not be disappointed - I have yet to come across something this good…. 5 stars luxury”

Building the Business of Wow

The properties that succeed in 2024 are focused on extras.

Our Welcome Boxes bring a smile to guests’ faces. 

The first impression that makes every guest go wow. 

This is why we created Pampered Guest. 

To deliver wow and get you better reviews, without having to do any extra work.

Here's How it Works

  • Connect with us


    Connect with us

    Share blog posts, products, or promotions with your customers. Use this text to describe products, share details on availability and style, or as a space to display recent reviews or FAQs.

  • Tailor your guest experience


    Tailor your guest experience

    Custom branding for your resort. Specific amenities for new and repeat guests. We've got it covered, tailoring your guest experience to wow and delight, while hitting your sustainability goals.

  • Get ready for guests


    Get ready for guests

    When your boxes arrive, place a Welcome box where guests will see them and start their stay with a smile.

  • Wow and delight


    Wow and delight

    An elevated experience is what guests will talk to their friends about, helping you build your business without even trying.

Good for guests. Good for your business.

Key Benefits

  • Get better reviews & increase bookings

    A delighted guest is an ambassador and growth agent for your business. Better reviews increase bookings, and positive word of mouth is the most effective marketing method.

  • Reduce labor costs & turn-day times

    Pampered Guest Welcome Boxes decrease turn-day times, eliminate bulk buying, storing, kitting and checking inventory, and save money providing the right amount of product for every stay.

  • Elevate your guest experience

    A Pampered Guest Welcome Box consistently shows you care and enhances guests' comfort and satisfaction while staying at your properties.

  • Give back to the environment

    Show your guests you care about their well-being and the future of this planet with eco-friendly products and a partner helping build a better future for our planet.

  • Doing good is

    Good Business

    With the challenges facing our planet, we have to be better.

    We’re doing our part by using natural materials and compostable packaging. But it’s not enough. So we’ve partnered with the CarbonFund (who have certified us Carbonfree) to give back even more.

    For every order, and with the help of OneTreePlanted, we’ll further reduce CO2 in our atmosphere by planting a new tree.

    Not just limiting further damage to our environment but actively working to make the world better.

    Good for us. Good for you. Good for the planet.

    That’s good business.

  • A mission to Delight

    "I received my education in to the world of hospitality in Switzerland🇨🇭

    Years working for some of the world’s top resorts. And as an Airbnb property manager. In both, I’ve witnessed firsthand the power of being thoughtful. How it’s always the little things that make the biggest difference to guests.

    That little bit extra takes an experience from good to great. With a bit of thought and some well-made gifts, we look forward to helping you build your business into something that sustains. And that, most of all, brings a smile to your guests. And to you as well.

    Thank you for visiting, and I can’t wait to hear your story of bringing moments of wow to your guests."

    Founder & CEO

Find Your Answer

  • Create great first impressions, leading to better reviews, happier guests and more re-bookings.
  • Avoid the hassle of bulk buying, storing, kitting and checking inventory
  • Save money with the right amount of product for every stay
  • Decrease turn-day times & increase bookings and property revenue
  • Immediately rank higher on booking platforms (like Airbnb) with additional advertised amenities

Yes. Our team works closely with property managers to ensure our Welcome Boxes fit your guest profiles and hospitality operation. Get in touch to learn more!

No property is alike. For smaller homes hosting 1-4 guests, we usually recommend one welcome package. For larger homes, valuable bookings and high occupancy, we recommend one per bathroom. Our team works closely with you to determine what is the best fit for your business.

As our solutions are custom tailored for property managers, we custom price each order. Pricing heavily depends on order volume, amenities selected and custom branding requirements. However, we will always try our best to work with you to provide a fair price that aligns with your budget.

We collaborate closely with property managers to curate their boxes. You have full control over the contents, including options beyond bath products like custom-blended teas, treats, cleaning supplies, gifts, and merchandise. The possibilities are endless - we'll bring your vision to life. See our amenities list above.

We collaborate closely with property managers to curate their boxes. You have full control over the contents, including options beyond bath products like custom-blended teas, treats, cleaning supplies, gifts, and merchandise. The possibilities are endless - we'll bring your vision to life. See our amenities list above.

Welcome Boxes control your amenity usage with the right amount of product for each stay, saving you inventory and higher costs.

Our customers tell us that the majority of our guests utilize or take the provided amenities (our boxes are TSA-Approved) In the rare event that a guest does not use an amenity, we recommend to keep it stocked for future reservations that may request additional amenities.

Rest assured, all of our products are biodegradable and can be safely disposed of. Ultimately, it is the sentiment behind providing these amenities that truly matters. By doing so, we aim to improve your reviews, show appreciation to your guests, and exceed their expectations, while recognizing your brand.

Please note that custom tailoring and manufacturing your order will incur a high cost. To provide more cost-effective options, we offer pre-made boxes. Get in touch to learn more.

We sustainably source the highest quality ingredients and materials from around the world to curate each box.

Each box is hand-pressed, individually assembled and inspected to the highest of standards (if it's not perfect, we don't sell it) before we ship it to your property.

No. For our Bergamot Collection, we use freshly harvested bergamot fruit oil for scent, imported from a 3rd generation family-owned farm in Reggio de Calabria, Italy.

Our cosmetics are 100% natural botanicals that are EWG Verified (Click to learn more)

Reviving Body Creme:

Naturally rebuild and revive even the driest skin with an opulent blend of glycerin, shea butter, vitamin E's, B3 and olive squalene

aqua, glycerin, hydrogenated polydecene, shea butter, butyrospermum parkii (shea) butter, niacinamide, helianthus annuus (sunflower) seed oil, cetearyl alcohol, xanthan gum, inositol, natural origin tocopherols, simmondsia chinensis seed wax, olive squalane, hydroxyacetophenone, gentiana macrophylla root extract/swertia chirata extract/gentiana scabra extract/1,2-hexanediol/water, citrus aurantium bergamia (bergamot) fruit oil

Revitalizing Shampoo:

Nourish, clarify and smooth each hair strand to look and feel smoother and softer with a revitalizing blend of vitamins, rich botanical oils and fortifying amino acids

aqua, sodium lauroyl sarcosinate*, sodium cocoyl alaninate*, sodium lauroamphoacetate*, sodium cocoamphoacetate* (*derived from coconut), hydrogenated starch hydrolysate (from corn starch), sophora angustifolia root extract, butylene glycol, olea europaea (olive) fruit oil, sesamum indicum (sesame) seed oil, argania spinosa kernel (argan) oil, glycine soja extract, sodium lauroyl silk amino acids, sapindus mukurossi peel extract, cinnamomum camphora (camphor) bark oil, citrus aurantium bergamia (bergamot) fruit oil, aloe barbadensis leaf juice (aloe vera), sodium benzoate**, citric acid**

Luxurious Conditioner:

A nourishing blend of rich botanical oils, rice and wheat proteins leaving hair soft and smooth

aqua, cetearyl alcohol (from coconut), bis-hydroxyethyl dihydroxypropyl stearammonium chloride (naturally derived phospholipid), hydroxyethylcellulose, prunus amygdalus dulcis (sweet almond) oil, butyrospermum parkii (shea butter) oil, glycine soja extract, glycerin, hydrolyzed rice protein, hydrolyzed wheat protein, anthemis nobilis flower extract, benzyl alcohol, caprylyl glycol, lactic acid, argania spinosa kernel (argan) oil, macadamia integrifolia seed oil, simmondsia chinensis (jojoba) seed oil, persea gratissima (avocado) oil, camellia japonica seed oil, ricinus communis (castor) seed oil, aleurites moluccanus seed (kukui) oil, calophyllum inophyllum seed (tamanu) oil, sclerocarya birrea seed (marula) oil, cocos nucifera (coconut) oil, olea europaea (olive) fruit oil, citrus aurantium bergamia (bergamot) fruit oil

Restorative Body Wash:

Pearlescent soap berry that gently cleanses skin while adding silky softness

aqua, sodium lauroyl sarcosinate*, coco betaine* (* from coconut), sapindus mukorossi (soap berry) fruit extract, benzyl alcohol, sodium benzoate**, citrus aurantium bergamia (bergamot) fruit oil, caprylyl glycol

**naturally-derived preservative to regulate pH and prevent mold. Less than one-tenth-of-one-percent / 0.10% total volume

All of our paper products and packaging are certified FSC 100%

This means all wood, paper and/or other wood-based materials within the product come completely from FSC-certified forests, the "gold standard" for ethical production.

The wood is harvested from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable.

No, we designed the Welcome Box to be 100% single-use plastic free and no excess packaging that gets tossed in the trash. In fact, almost all amenities inside are fully compostable.

All of our "plastics" such as bottles, are made from wheat straw and compostable bio-plastics, that do no harm to the environment. We also offer larger bottles with refills too.

All of our paper products are fully 100% FSC Certified and compostable by nature in less than 30 days.

Yes, we are certified cruelty-free by Leaping Bunny North America.

We purchase certified carbon credits that offset our calculated carbon output, certifying us carbon free by ClimeCo . As goodwill, we also plant a mangrove tree with our partner, One Tree Planted, for every order placed.

Greenwashing is when companies falsely claim to be eco-friendly. At Pampered Guest, we value sustainability, as evidenced by our certifications from FSC, EWG, Leaping Bunny, ClimeCo, and others. Our products are mainly plastic-free, with the exception of our biodegradable amenities made from natural PHA plastic and wheat straw, such as bottles, razors, combs, and sewing kits. We also strive to give back to the environment by partnering with OneTreePlanted to plant Mangrove trees. Furthermore, our business is certified as carbon-neutral by ClimeCo.

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